Authenticity, dogs, running, hiking, surfing, humor & a good beverage.
Exclusivity, hate racism, homophobia, transphobia, reply guys, & red beets.
After 17 years in corporate healthcare I was burnt out and felt the creative pull. l quit the corporate ladder to ride the creator wave in December 2019 in search of something more fulfilling.
Part community builder, part educator, part lifetime learner, all operations and full human. Using my corporate past combined with my creative soul to show how operations can help creators succeed.
I started to openly talk about my journey on Twitter and to my surprise it resonated with so many. I created the Helping Creatives community and newsletter to share my story and to connect & support others on their own path.
2.5 years in creative freelance/education - started Jan 2020
Education Lead Makerpad | Community Ops Consulting
17+ years in corporate healthcare - ended Dec 2019
Business Healthcare Operations | Oncology Nursing | Operations Manager | Product Manager
Nov 2021 - present
Aug 2021 - present
Community Operations Consultant
Dec 2020 - present
Jan 2021 - Oct 2021
Community Manager, Operations & community set-up
March 2021 - May 2021
6 week community building course
July 2020 - Jan 2021
Pixel Geek Community
Volunteer assisting with moderation & beta course
Jan 2021 - present
Mar 2021 - Dec 2021
Creator of Podcast Ops (sales ended December 2021)
Tutorial and template package to help automate podcasting
March 24, 2022
Webflow Global Open House: Breakout session on Community
Co-hosting a breakout session on Community with Edmund and Claudia during the Webflow Global Open House
March 23, 2022
Brainstorming Community Habits
A co-hosted session with Burb to brainstorm habits that help with meaningful engagement and with streamlining community operations.
March 16, 2022
Expert Workshop: Spark Connection with Community Habits
A 60 minute presentation with Q&A on strategies, examples and implementation of Community Habits for the Circle community.
February 2, 2022
Expert Session: Community Operations
Guest Expert Presentation for Tom Ross' Learn.Community on Community Operations
January 26, 2022
Orbit Study Group: Community Operations for Onboarding
A one hour session hosted by Orbit and led by Sara to review how community operations fits into community onboarding
January 13, 2022
What is Community Management and Is it for You?
An open conversation with Community Management professionals who have pivoted into Community Management
August 19, 2021
Makerpad Course - Launch a Membership
One hour presentation on Community Operations as part of the Markerpad Course - Launch a Membership
Community Conference 2021
October 20, 2021
Community Conference 2021: Future of Community - Creator Communities
Panelist for Roundtable discussion on Twitter Spaces talking about the Future of Creator Communities
November 24, 2021
Orbit Study Group: Community Operations for Events
A one hour session hosted by Orbit and led by Sara to review how community operations fits into community events
October 12, 2021
Orbit Study Group: Intro to Community Operations
A one hour session hosted by Orbit and led by Sara to review what is community operations, how it differs from community management and how it fits into the community journey
Jan 2021 - Nov 2021
Freelance UI Designer
Oct 2020 - Oct 2021
Mentorship with Dann Petty
Design Full-time community member
Mar 2020 - Jun 2021
Freelance Webflow Developer
Feb 2017 - Dec 2019
Product Manager and Jr. UX Designer
I recommend chatting to Sara
Sara is an absolute delight to collaborate with. In addition to having a wonderful attitude, she's extremely sharp and attentive to details.
Sara is a community ops WHIZ
Sara's not afraid to ask tough questions to ensure the best final product, and does so in a collaborative and thoughtful way.
Sara eloquently balances her expertise at the intersection of business, technology, and user experience, and employs radical candor to truly get the job done and done well.
Sara was immensely helpful when I designed my new Webflow site last year, even going above and beyond to help me
There is a balance between management, technology, and design, and Sara just gets it.
Sara can give you great insights into your unique context to your community operations as a creator
Here are some things others have asked before working with me as a consultant.
I define myself as a creative generalist with a focus in operations. Here's my skills and interests:
🔸 Diverse and excellent skillset in operations, business management & strategy.
🔸 Current Focus: Community Ops
🔸 Previous Work: Product Management, UI/UX Design, corporate healthcare prod mgmt, Nursing
🔸 Toolkit in operations, no code, automations, teaching/education, and design.
🔸 Drive to continuously learn something new and seek out patterns.
🔸 Big picture thinker and connector of dots to build the path forward for founders.
🔸 Early stage founders focused in community, design, media or the creator economy.
🔸 Small startups (less than 20 employees)
🔸 Those looking to leave or have left corporate within the last 2 years who aren't sure what's next.
✅ Community Operations and Strategy
✅ Product & Business Operations
✅ No Code Education
✅ SOP's, Templates, Courses
We've all got our strong areas, and these these aren't mine
A dream come true with a sprinkle of humor and a ray of sunshine. Okay, maybe not all that but I do try my best. While each client and project is unique there are a few things I keep consistent for project work.
🔸 Asynchronous communication and video updates when needed.
🔸 Initial meeting and wrap up will be via 30 minute max video call for client work
🔸 Video walkthroughs of all project handoffs
No problem! If you have a general question or would like me to contact me for speaking engagements, please fill out the contact form here.